Learn about manufacturer warranties, coverage, claims, repairs, and replacement support.
Warranty
Warranty Coverage
Products include the manufacturer warranty where applicable. Warranty support depends on the manufacturer and product type.
Warranty Exclusions
Warranty coverage does not cover damage caused by:
- Misuse
- Incorrect setup
- Accidents
- Failure to follow the product instructions
How to File a Warranty Claim
To file a warranty claim, email info@happierhatching.com with:
- Product name
- Order date
- Description of the issue
- Photos, if available
Happier Hatching will coordinate with the manufacturer to provide a replacement or repair. Replacement parts availability depends on the specific product.
Troubleshooting Support
For troubleshooting help before filing a warranty claim, visit the Tech Support page.